Returns and refunds

At FreeDumb, every item is handcrafted and made to order. Because of the custom nature of our products, ALL SALES ARE FINAL.

We do not offer refunds, returns, or exchanges for:

Incorrect size selection

Change of mind

Buyer remorse

Normal wear and tear

Please review your order carefully before completing your purchase.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the issue. If the error is determined to be ours, we'll make it right by replacing the item at no additional cost.

Our goal is to deliver a product you'll be proud to wear. If there's ever an issue caused by us, we're committed to resolving it quickly and fairly.

Thank you for supporting FreeDumb!